TNT LOGISTICS INDIA

TNT LOGISTICS INDIA
Overview
Our strategy The most important elements of the TNT Express strategy are to: Provide the fastest and most reliable express delivery services. secure outstanding levels of customer satisfaction. Equip employees to fully satisfy customer needs. Save time by adopting a 'right-first-time' approach in every part of thebusiness. Expand the company-owned network of depots to offer later collection and earlier delivery times Improve linehaul connections to achieve shorter transit times develop leading-edge support technologies that provide added-value for customers Work with the Investor in People standard throughout the world Achieve continuous improvement through use everywhere of the European Foundation for Quality Management (EFQM) Excellence Model to achieve superior results
Our quality values We provide the fastest and most reliable express delivery services by working with a proven set of quality values everywhere in our global organisation. Delighting customers We delight customers by providing friendly fault free service. Excellent leadership Constancy and unity of purpose is vital to achieving our mission of becoming the fastest and most reliable carrier. Exemplary teamwork Our success depends on many links in a complex chain and everyone working together as part of a unified team. Good communications We foster our must get through attitude and staff involvement through an open management style. People matter We consistently recruit, train, equip and develop the best staff. Successful partnerships We use impartial processes to select suppliers including sub-contract drivers and other key service providers who meet our quality standards. Right first time processes We have a get it right first time philosophy and our seven key processes support this approach. Helping society We aim to be recognised as a responsible member of society by minimising pollution, reducing waste and working with the community. Continuous improvement TNT Express exists to earn continuously improving profits through delighting customers by providing the fastest and most reliable expres delivery services.


Mission
Our Mission
* Our mission is to exceed customers' expectations in the transfer of their goods and documents around the world * We deliver value to our customers by providing the most reliable and efficient solutions in distribution and logistics * We lead the industry by: -Instilling pride in our people -Creating value for our shareholders -Sharing responsibility for our world
Our Vision
The essence of what we strive for: Delivering more:
Delivering more is about always going the extra mile, about always raising the bar, about always going beyond standard compliance, about always changing the paradigms, about our ambition to always lead.
Delivering more encompasses a can-do attitude, competitiveness, forward thinking, responsibility care and ambition.
Delivering more is optimistic. We are confident that we can overcome obstacles and achieve our ambitious goals.
Delivering more makes us stand out from the average.
Our Standards
1. Aim to satisfy customers every time 2. Challenge and improve all we do 3. Be passionate about our people 4. Act as a team 5. Be honest, always 6. Measure success through sustainable profit 7. Work for the world




CEO Statement
People are the heart of our company
TNT's success, growth and leadership position in our industry depends largely on the energy and efforts of all our employees, serving our customers in all corners of the world. They are the people who make TNT a great company.
In all their various capacities, throughout TNT’s two divisions: Mail and Express, our people are the heart of our company. They always will be, because whether we’re delivering the mail or working in a sorting centre for Royal TNT Post in the Netherlands, flying a TNT aircraft with urgent business documents, there’s something fundamental that unites us in a common cause: every one of us is working in a service business. That means our people are the key determinant of our continuing success.
TNT operates in 63 countries, all of which reflect a multitude of cultures, nationalities, religions, expertise and ideas. We have an extremely diverse customer base and, in order to achieve the highest levels of customer satisfaction, we need to reflect diversity within our organisation.
We focus on building an inclusive culture. We have networks in place to support employees with different backgrounds and beliefs and we work in partnership with local organisations to support people with fewer opportunities but greater skills. At TNT, we value and embrace difference and that is why our Diversity & Inclusion initiatives serve to make us the employer of choice.
The commitment and creativity of all our people has enabled TNT to consistently reach and exceed our profit and value targets, even in years when growth has been hard to find. And because we continue to grow, we’re continually on the look-out for excellent new people at every level who’d like to share the passion and pride of the around 128,000 people in 63 countries around the world already serving TNT’s customers.

Starters and interns
Introduction
As a student you have the time of your life. But there comes a point when you want to start your first job. You want to put what you've learned into practice and broaden your horizons. TNT offers you perfect conditions for doing just that. Firstly because we are just as ambitious as you are. Secondly because we offer graduates attractive projects and assignments, plus the tools necessary to carry them out. If you come to TNT, we will give you a real job, with real responsibilities while taking part in the Young Executive Programme, the first stage of our Management Development path.
At TNT we believe in people. That's why we give people the opportunity to do what they do well. You can build a career on the strength of your personal capabilities. You will get all the support you need from your immediate manager and others. You can increase your knowledge and skills through training courses like our Young Executive Programme.
If you come to TNT as a graduate, you can move straight into a managerial position. But numerous other opportunities exist in fields like finance, marketing & sales, human resources, information technology, project management and various specialisations. We will encourage you to widen your career perspectives by accepting positions in different fields of work and TNT divisions. But there's nothing to stop you from specialising in the field that makes you tick.
TNT is constantly innovating, expanding internationally and fulfilling its responsibility to society. Prime examples of our social commitment are the partnership TNT has had since 2002 with the United Nations World Food Programme (WFP). TNT deploys its resources to help overcome the world's most persistent logistics problem: getting food to where it's most urgently needed. Another example is our business in China where we are co-operating with the Chinese national postal service in a broadly based strategic partnership.
The TNT standards and values are in evidence throughout our corporate culture. The hallmarks of our organisation are a no-nonsense approach, hands-on mentality, openness, respect for others and direct responsibility.
Innovation and flexibility are key success factors in the dynamic world and markets in which TNT operates internationally. Diversity in the workforce is an indispensable ingredient for the pursuit of success. It is what makes TNT employees different. We bring together different nationalities, religions, ethnic backgrounds, cultures, genders, education, experience, ideas and views - all the attributes that make our employees unique individuals.
At TNT we recognise and value the things that make us different. We are convinced that these differences promote innovation and creativity and ultimately benefit our business results. We are committed to offering a workplace environment that affords everybody recognition for his or her valuable contribution to building sustainable relationships with colleagues and customers.
Good education and good results are undeniably very important. But we are even more interested in what kind of person you are. People who want to join TNT must be willing to reach new frontiers. They must see and seize opportunities. They must be able to develop and share a vision. If you’re a graduate who fits this profile, TNT offers you unique opportunities to work at an informal, ambitious and internationally minded organisation.


TNT wants to attract, retain and motivate people that embrace the following group standards:
Aim to satisfy customers every time
Challenge and improve all we do
Be passionate about our people
Act as a team
Be honest, always
Measure success through sustainable profit
Work for the world